Joachim De Posada |
By Joachim De Posada
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The immense power of choice
By Joachim de Posada
You are born with the greatest power of all….The power to choose.
Every instant of your life offers you a choice: to exercise this power
by setting and holding your path or allowing yourself to flounder and always be
at the mercy of chance.
Every choice counts! Every choice has some importance some are very
important. There are no neutral actions. Even the smallest movement has a
consequence—leading you toward or away from your goals—toward or away from significant
victories for you and for your enterprise.
Each as a different role to play but all are important and essential
for the goal to be achieved.
- The “what”
is the goal itself and this is what provides the purpose.
- They “why”
is the “what’s in it for me”, it’s what I have to gain and this provides
fuel to reach the goal.
- The “how” is
the strategy, the blueprint that provides the direction and milestones for
achievement.
- Goals
establish direction for you and others in your company, in your family and
even in your country. Yes, families and countries must have goals too. If
you don’t set goals how will you know where you are going?
- Goals
identify the results you expect. If you don’t have goals, how do you
measure your progress?
- Goals
provide a challenging force. They challenge you to try harder, to grow, to
make extra efforts. If you don’t have goals, how do you move out of your
comfort zone?
- Setting
goals builds self- confidence and reduces tension. Yes, stress is lowered
when imprecision, unclearness and doubt are replaced with focus,
concentration and purpose.
Gather your troops and do a reality check. We call these “facing the facts” questions
that need to be answered in this magnificent process we call “goal setting”.
- Is the goal
really, really attainable—or even desirable?
- Is the time
table to reach our goal realistic? Doable? Why or why not?
- Is this goal
in sync with our company’s purpose, mission, values?
- Are the
resources and the people I will need available or acquirable?
- Do we have
the in house expertise, in other words, the skills, the talent and the
experience required to achieve this goal?
- Are we
willing to pay the price, are we really committed to give it all we have
got in order to be successful?
Answer no to any of the questions above and the fact is you “ain’t”
going to make it like they say in the deep South.
“ A goal is created three times.
First in your mind.
Second when you write it down to give it clarity and dimension.
And Third when you take action and make it happen.”
In fact,building relationships with customers can by itself increase the quality of overall Customer Experience and thus the perceived value.
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